Credit Advisory and Restructuring

Diagnosis, planning, and early restructuring of your credit before it goes into default. Preventive negotiation with your bank to avoid harming your credit history.

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Credit Advisory and Restructuring

Preventive advisory is the most underused tool in Colombian personal finance. Most people wait until they are 60 or 90 days in default before seeking help — when there is already a negative report, default interest, and reputational damage with the bank. The reality is that entities supervised by the Superfinanciera have formal mechanisms to restructure credits before default, but the client must know about them and request them correctly.

Superfinanciera External Circular 026 of 2017 allows redefining credit conditions with up to 90 days in default, without resorting to the insolvency regime. It applies when negotiating with a single creditor or with each one separately. Well used, it avoids the negative report and preserves future credit access. Additionally, banks have internal voluntary restructuring processes that can be activated at any time if the client demonstrates genuine payment capacity.

Our service includes: diagnosis of your total financial burden (not just the problematic credit), realistic projection of payment capacity, formal presentation of restructuring proposal to the bank, negotiation of rates and terms, and review of final documentation before signing. The difference with going to the bank alone: you arrive with a defensible technical analysis, not a plea.

Problems We Solve

Active credit that becomes unmanageable due to income change

Job loss, household income reduction, or unforeseen medical expenses. Early restructuring avoids default and the report.

Interest rate well above current market

If your original credit has a high rate and your profile has improved, there is room to renegotiate rate or transfer to another entity at lower cost.

Unsustainable monthly installment although the balance is payable

Restructuring the term redistributes the monthly installment to a manageable level, avoiding default and new moratory interest.

Multiple small credits difficult to manage

We advise on portfolio consolidation: a single credit that cancels several, simplifying administration and possibly reducing total cost.

Our Approach

1

Comprehensive Financial Burden Diagnosis

We review all your active credits, income, fixed expenses, and real payment capacity. We identify which credits require intervention and in what order.

2

Technical Proposal Design

We build a restructuring proposal with defensible numbers: new installment, term, requested rate, payment capacity justification. We present it to the bank as a professional document.

3

Negotiation and Closing

We carry negotiation with the bank's portfolio area to closure. We review the new promissory note and addendum before signing to avoid disadvantageous clauses.

Frequently Asked Questions

When is a good time to restructure a credit?

Ideally before entering default. Voluntary restructuring preserves the report and the relationship with the bank. If there is already default of less than 90 days, Circular 026 of 2017 still applies. Beyond 90 days, negotiation is possible but the negative report is already affected.

Do I lose benefits when restructuring (fixed installment, rate, term)?

It depends on the new negotiation. Every restructuring changes conditions — that is its purpose. The correct question is whether the new combination of rate, term, and installment is better than the current projected situation (which includes potential future default). That is why the initial diagnosis is critical.

Does restructuring affect my DataCrédito?

A restructuring due to improvement of conditions (without having been in default) does not generate a negative report. A restructuring after default is reported as such while the agreement lasts. Expiration follows the rules of Law 2157: 8 years from the original default.

Can I transfer my credit to another bank with a better rate?

Yes. Bank 'portfolio purchase' is a regulated product where another entity grants you a new credit with a better rate to cancel the previous one. We advise on the decision and comparison between offers to ensure that real savings (including closing costs) compensate for the change.

15+
Years of experience
500+
Clients served
98%
Satisfaction rate
24h
Response time

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