Negative report from more than 8 years ago still visible
Negative data must automatically expire 8 years from original default. If not removed, we file a claim and, if necessary, a tutela.
We handle expiration of expired negative reports in DataCrédito, TransUnion, and Procrédito. Tutelas, formal claims, and financial information rectification.
Contact UsLaw 2157 of 2021, known as the 'Clean Slate Law', reformed the financial habeas data regime (Law 1266 of 2008) and introduced clear limits on the permanence of negative reports in Colombian credit bureaus. The main rule: negative data expires 8 years from when the obligation went into default — and must be automatically removed from the database. In practice, thousands of people carry expired reports that should already have been removed due to inactivity by operators or sources.
Additionally, anyone who paid an obligation whose report had at least six months since extinction of the debt at the law's entry into force is entitled to immediate expiration. There is also a transitional benefit (now closed) for those who paid between October 29, 2021 and October 29, 2022. These rules are technical, and operators do not always apply them automatically — the data subject must claim.
Our team handles verification of your report, identifies expired data, files formal claims before the operator (DataCrédito, TransUnion, Procrédito) and source entity, and, if legal deadlines are missed, files a tutela action for violation of the fundamental right to habeas data. The typical removal process takes between 15 days (via claim) and 30 days (via tutela).
Negative data must automatically expire 8 years from original default. If not removed, we file a claim and, if necessary, a tutela.
After payment, the report must be updated within legal deadlines. When breached, we demand rectification or tutela.
The habeas data right includes information accuracy. We request rectification with documentary support.
We identify reports subject to immediate or term-based expiration and handle them.
We request, on your behalf, complete reports from DataCrédito, TransUnion, and Procrédito and analyze them line by line to identify expired, incorrect, or expirable reports.
We file a formal written claim before the operator and the source entity. By law they must respond within 15 business days. We strictly monitor the deadline.
If the operator or source does not respond on time or unjustifiably denies the request, we file a tutela action. Judges decide quickly in these cases as it is a fundamental right.
8 years from when the obligation went into default, per Law 2157 of 2021. Once the term is met, it must be removed automatically. If you pay the debt and more than 6 months have passed since extinction, you are entitled to immediate expiration.
The operator has 15 business days to respond. If silent or unjustifiably denies, a tutela action proceeds for violation of the fundamental right to habeas data (art. 15 Constitution). Tutelas in this matter are typically decided in 7 to 10 days.
Yes. You are entitled to one free report per month from each operator (DataCrédito, TransUnion, Procrédito) per Law 1266 of 2008. Operators offer the service on their websites. We assist with technical reading of the report.
Paying updates it to 'current' and, if the default is more than 8 years old, it must be removed. If you paid and more than 6 months have passed since payment, you are entitled to immediate expiration. But paying does not necessarily accelerate removal if default is recent: only the passage of time (8 years) automatically removes.
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